Alltech enhances service offering with new customer experience manager

 

 

As part of Alltech’s ongoing commitment to offering superior customer service, the company is pleased to announce Kristina Lukehart’s new role as the company’s customer experience manager. In this key strategic and operational leadership position, Kristina will be responsible for the development, continuous improvement and delivery of an exceptional customer experience, as well as the strategic development of operational requirements, processes and technologies designed to deliver key service outcomes — both internally and externally.

Before her new appointment, Kristina served as an executive assistant in Alltech’s operations department for more than 11 years, where she provided integral support across multiple departments. Prior to joining Alltech, she served in various program and customer service management roles, primarily in the automotive industry.

“Our Alltech team is dedicated to providing our customers with ongoing improvements to their service experience,” said Brian McCawley, chief commercialization officer for Alltech. “Kristina’s experience and drive to provide timely, attentive and positive service has made her a great asset to both our customers and our internal team, and I can’t think of anyone better suited for this role.”

Kristina will be based at Alltech’s headquarters near Lexington, Kentucky. She can be reached by phone at (859) 881-2288 or by email at klukehart@alltech.com.